Email settings
On the Email Settings page, you can enable email notifications and configure options such as encryption. This allows users to set up notifications for Administrative, Error, and Support alerts.
This document provides instructions on configuring email notifications and describes the various email types available in Invicti Enterprise On-Premises.
IMPORTANT: Email Settings are available exclusively in Invicti Enterprise On-Premises. For more information, refer to Overview of Settings in Invicti Enterprise and Invicti Editions. |
How to configure email notifications
- Select Settings > Email from the left-side menu.
- Select the Enable Email Notifications checkbox to display the configuration fields.
- Fill in the fields to configure the email settings. Use the information in the table below as a guide.
Field | Explanation | Recommended value |
SMTP Host | The address of the email server to be used for sending outgoing emails. | mail.example.com |
Port | The port the mail server uses for sending outgoing emails. | 587 |
Username | The username for the email service, typically the sender’s email address. | sender@example.com |
Password | The password for the sender’s email account. | Avoid using easily guessable information like names, dates, or common words. |
Enable Encryption | Toggles the use of SSL/TLS encryption when communicating with the mail server. | |
Notification Sender | The email address from which administrative notifications will originate. This supports the standard email format, allowing you to include both a name and an email address. | Name <sender@example.com> |
Administrative Notification Recipients | Add the email addresses that should receive admin notifications. To enter multiple addresses, separate them with a semicolon and a space. | admin@example.com; admin2@example.com |
Error Notification Recipients | Add the email addresses that should receive error notifications. To enter multiple addresses, separate them with a semicolon and a space. | admin@example.com; admin2@example.com |
Support Notification Recipients | Add the email addresses that should receive support notifications. To enter multiple addresses, separate them with a semicolon and a space. | admin@example.com; admin2@example.com |
- Select Verify & Save to start the verification process, or choose Save from the drop-down menu to skip verification.
Notification types
This section provides an overview of the different types of email notifications generated by Invicti Enterprise. Notifications are categorized into three main groups: Administrative, Error, and Support. Each notification type serves a specific purpose, whether it’s to alert administrators about system status and agent activities, inform users of errors that need attention, or provide support-related updates.
Administrative notifications
Administrative notifications are issued to help monitor and maintain the health of the system. They may indicate issues such as exceptions, non-responding agents, or failed operations that require action.
Examples of administrative notifications:
- Exception detected
- Non-responding agents
- Agent out of date
- Agent instance launch failure
- Retests failed
- Authentication verifier exceptions
Error notifications
Error notifications are generated by Invicti’s error handler to report issues that have occurred. These notifications are critical for identifying and addressing errors that could impact the performance or functionality of the system.
Support notifications
Support notifications are designed to assist users and provide updates related to specific support activities, such as new guided website configurations or access-related changes.
Examples of support notifications:
- Request for assistance
- New guided user website added
- New form authentication login
- Access granted
- Scans not responding
- Scan running longer than expected
- Maximum scan time exceeded