Malware Identified (SB)
Description
This vulnerability indicates that malicious software (malware) has been detected on your website. The affected URL has been flagged by one or more malware databases, meaning visitors to your site may be exposed to harmful code designed to compromise their systems, steal sensitive information, or redirect them to phishing sites. This detection suggests your website has likely been compromised and is actively serving malicious content.
Remediation
Take immediate action to contain and remediate the malware infection:
1. Take the site offline immediately to prevent further visitor exposure and limit damage.
2. Isolate and preserve evidence by creating complete backups of the infected site for forensic analysis (do not use these for restoration).
3. Identify the infection source by examining recently modified files, reviewing server logs for unauthorized access, checking for compromised credentials, and scanning all uploaded files and database content.
4. Clean the infection by restoring from a known-good backup taken before the compromise, or manually removing malicious code from affected files. Scan all files using updated antivirus and malware detection tools.
5. Update all software including the CMS, plugins, themes, and server software to the latest secure versions to close exploited vulnerabilities.
6. Reset all credentials including admin passwords, database passwords, FTP/SSH credentials, and API keys.
7. Harden security by implementing file integrity monitoring, restricting file permissions, enabling Web Application Firewall (WAF) rules, and limiting administrative access.
8. Request review from Google Safe Browsing and other services that flagged your site to remove blacklist warnings.
9. Monitor continuously for signs of reinfection using automated scanning tools and log analysis.